Wowcher Telephone Number: 0871 472 1676
Wowcher logo. Image displayed under Fair Dealing exception.
Are you confused about how Wowcher works? Do you have questions about the voucher you just purchased? Did you lose your voucher? Are you desperate to speak to a customer service representative from Wowcher? You’re in luck, because we’ve listed their hard to find number below just for your convenience.
1. BY TELEPHONE
Operating Hours: 8.00 a.m. to 17.30 p.m., Mondays to Friday
Customer Service Hotline: 0871 472 1676
Currently, Wowcher published only a single telephone number for members of the public. The hotline is a single stop for all aspects of their operation, including general enquiries, after sales support and complaints.
• Call tariff: Please note that calls to telephone numbers starting with 02 are subject to standard national rates. Please check with your service provider for any promotional rates.
2. BY EMAIL and CONTACT PAGE
Wowcher have published three email addresses thus far. The first is firstname.lastname@example.org, which is used for general enquiries. The second one is email@example.com. As the handle implies, this address is meant for press enquiries.
The third address is firstname.lastname@example.org. This is more for vendors and sellers who are interested in learning about Wowcher and marketing their products with them.
Wowcher also has an online contact page for customers seeking after sales and general support. The URL of the contact page is as follows: https://secure.wowcher.co.uk/myaccount/csform
3. BY POST
If you would like to communicate with Wowcher using snail mail, please direct your correspondence to
Image courtesy of Pixabay
4. WOWCHER COMPLAINTS
Wowcher encourage their customers to use the online form in the contact page to submit any complaints about their service. You can find the page here: https://secure.wowcher.co.uk/myaccount/csform
5. CALLING WOWCHER CUSTOMER SERVICES
Wowcher is a relatively new company. As such, despite its reported user base of over 10 million, calls to its customer service hotline at 0871 472 1676 are usually answered quite promptly.
Nevertheless, to speed up your interaction with their service reps, make it a point to prepare all the documentation relating to your call in advance instead of running around during the call to find a receipt.
Image courtesy of Pixabay.
6. ABOUT WOWCHER LTD
Wowcher was founded in 2011 by serial entrepreneur Nicholas Brummitt. The business model is relatively similar to Groupon. The company negotiate deals with vendors and retailers and develop packages that can be purchased by members of the public. They are essentially a daily deals site.
These packages are priced very competitively to attract the interest of their target demographic. Since the packages are developed using economies of scale, the vendors or sellers usually still make a profit from the deal.
Nevertheless, some vendors are perfectly willing to run at a loss in return for valuable market and brand exposure. Further, loss-making first time customers are likely to return again to generate new revenue and profit streams.
The packages are sold or given away in voucher form, mostly in digital form, though hardcopies are also occasionally handed out. The main method of distribution is usually through daily email blasts and strategic media buys. Customers subsequently purchase these vouchers, and thereafter, Wowcher provides them with a unique one time code which can be redeemed at their leisure.
Two years after its launch, Wowcher was purchased by DMG Media, a subsidiary of publishing giant, Daily Mail and General Trust. In 2015, Wowcher traded hands again when it was acquired by equity firm Exponent. Interestingly, a few months earlier, Exponent also acquired Living Social, a major American daily deal site. Since then though, the company has grown by leaps and bounds. The product lines have grown exponentially, while new technological integration with its marketplace is coming in quick and fast.
Unlike competitors such as Groupon, Wowcher’s offerings are smaller in scale, and focuses on specific regions. The product range is comparable though, ranging from movie tickets to restaurant deals and even electronics. However, daily deals sites like Wowcher are particularly strong in dining, recreational and well-being products. A spa and massage experience, paintball combat, and beauty treatment are just some of the deals that you can find at Wowcher which are not available anywhere else.
Image courtesy of Pixabay
7. WOWCHER ON SOCIAL MEDIA
8. USEFUL WOWCHER URLS:
• Wowcher website: www.wowcher.co.uk
• DMG Media website: www.dmgmedia.co.uk
VIDEO: Wowcher Marketplace Tutorial
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